*** Welcome to the Simplus Official Store.
Our focus is on vacuum cleaners, air fryers, dehumidifiers and other small electrical appliances.
Thank you, and enjoy your Simplus buying experience!
*** Product Features:
-Steam and Cook Capabilities
-Hot Pot Feature with Three Heat Levels
-Versatile Free Combination
-11L Large Capacity
-Square Expansion Design
-Digital Display
-Non-stick Ceramic Glazed Pot
-24-hour Smart Reservation
-High-Temperature Protection
-Visual Steaming Basket
-Heat-insulated Handles
-Bottom Heat Dissipation Design
*** Product Specifications:
-Brand:Simplus
-Rated Power:1200W
-Rated Voltage:220V
-Capacity: 11L (2 Layers)
*** Standard components:
① Body* 1
② 430 Stainless Iron Steamed Slices * 2
③ PC Middle Cover * 1
④ PC Top Cover * 1
⑤ Power Cord * 1
*** Simplus After-Sales Policy
- Customers have the option to return/refund the product if they are dissatisfied with it or if it has quality issues after 30 days of receiving it, along with images and reasoning.
- Please keep in mind that the goods is not returnable, save for product quality issues such as damage or scratches that do not effect resale value.
- If you encounter a warehouse error or send incomplete product parts, please notify the customer care via live chat, and we will resolve the issue for the customer as quickly as possible.
- If the buyer keeps the device for more than 30 days, Simplus provides a one-year warranty (exchange only, no repair). The customer must be a simplus member and can reach out to customer care via live chat for more details on the Simplus one-year guarantee and scope of use.
*** Note
- When unboxing the package, customers should photograph the goods to expedite after-sales handling if there is an issue with it.
- The one-year guarantee may only be used once per order.
- If an order is returned for reasons other than product quality, the client is liable for the return shipping expenses.