*** Welcome to the Simplus Official Store.
Our focus is on vacuum cleaners, air fryers, dehumidifiers and other small electrical appliances.
Thank you, and enjoy your Simplus buying experience!
*** Product Specification
Brand: Simplus
Power: 23W
CADR: 130m?/h
Filter Life: 2000h
Suitable room size: 16㎡
Noise: 45-82dB
*** Precautions：
1. When connecting the device to the mobile app for the first time, please ensure you are in a 2.4GHz network environment.
2. When using for the first time, please take out the filter, remove the plastic packaging bag, then place it back into the device before turning it on.
3. Regularly clean the dust from the filter; when the filter reaches the end of its service life, please replace it with a new one.
4. Before replacing the filter, please turn off the machine and unplug it from the power outlet.
*** Contraindications:
1. Do not clean the filter with water or with a vacuum cleaner.
*** Simplus After-Sales Policy
- Customers have the option to return/refund the product if they are dissatisfied with it or if it has quality issues after 30 days of receiving it, along with images and reasoning.
- Please keep in mind that the goods is not returnable, save for product quality issues such as damage or scratches that do not effect resale value.
- If you encounter a warehouse error or send incomplete product parts, please notify the customer care via live chat, and we will resolve the issue for the customer as quickly as possible.
- If the buyer keeps the device for more than 30 days, Simplus provides a TWO-year warranty (exchange only, no repair). The customer must be a simplus member and can reach out to customer care via live chat for more details on the Simplus TWO-year guarantee and scope of use.
*** Note
- When unboxing the package, customers should photograph the goods to expedite after-sales handling if there is an issue with it.
- The TWO-year guarantee may only be used once per order.
- If an order is returned for reasons other than product quality, the client is liable for the return shipping expenses.
