Q: 1. What if my mobile phone is not a thunderbots type c phone, how to make it work with SZHOESD.a portable monitor?
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A: Can ONLY use our HDTV cable to connect the phone with the monitor via HDMI-compatible connection.
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Q: 2. What if my laptop is not a thunderbots type c phone, how to make it work with SZHOESD.a portable monitor?
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A: Normally all the laptops have HDMI-compatible or DP port for the extend screen connection. So just use the HDMI-compatible connection to our monitor is ok. DP to HDMI-compatible OTG is also help.
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Q: 3. How to connect SZHOESD.a portable monitor with Nintendo Switch without dock?
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A: Three steps to connect the switch and the monitor.
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First: take off the switch controller; Second: Connect the monitor type C PD charging port with SWITCH charger; Finally: use the type c to type c cable to connect the switch and the monitor type C data port.
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Q: 4. How to connect SZHOESD.a portable monitor with my PS4/PS5/Xbox One/TV box/Mini PC?
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A: All these devices are connected with monitor via HDMI-compatible connection. First: power by the monitor with the charger included(connect the type c pd port); Second, Mini HDMI-compatible to HDMI-compatible cable to connect the device and monitor.
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Q:5. What is the warranty of SZHOESD.a portable monitor?
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A: 15 days no reason exchange; 2 year monitor warranty.
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Q: 6. What is the duty time of SZHOESD.aportable monitor company?
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A: We offer our buyer 7*24hours service. Just leave us message, you will get the response at the very first time
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Q: 7.If my laptop only has HDMI and USB ports, but no full-featured Type-C port, can I use the touch function?
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A:Yes, first connect HDMI, then connect USB-C, no need to connect type-c to type-c and PD charger. (USB-C can charge portable displays, only for devices with batteries, such as laptops)
