Frequently Asked Questions
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1.Wireless? ?Can use without charging？
At present, there are only plug-in models, because plug-in is relatively stable, and the atomization effect is unstable if batteries are used.
It can only be used with power plug, no battery.
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2.this product need cotton stick?
Yes.Almost all aromatherapy products require cotton swabs. The cotton swabs must be wet before use.
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3.this can use with essential oil？
Yes，this can use with essential oil.Just add a few drops of your favorite essential oil to the water tank and enjoy the benefits of both the humidifier and the fragrance.
However, it takes more time to clean when used with essential oils. If you need to change the essential oil, you need to change the cotton swab.
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4.Why is there no spray when the humidifier is plugged in?
It may be because the cotton swab was not fully soaked. It takes a minute for the cotton swab to be fully soaked before the humidifier can spray.
If the cotton swab is fully moistened,this may be because the cotton swab and the joint are in poor contact, resulting in the water not being sucked up and unable to spray. It is recommended that you lengthen the spring under the humidifier cotton swab.
If there is still a problem after adjustment, you can return it to us and we will replace it for you.
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Features
?Double-port spray, large fog volume
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?Nano-fine water mist increases humidity
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?1.5L large capacity, no need to add water repeatedly
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?10 hours continuous spray, 20 hours intermittent spray
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?Smart sensors monitor and regulate humidity in real time
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?Easy to fill the water, easy to install, no water leakage when tilted
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Product Name
Dual Spray Humidifier
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Product Material
ABS/PP/Electronic Components
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Working Current
500MA
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Product Size
131×131×152mm
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Rated Power
DC5V-1A
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Usage Power
3W
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Interface Type
TYPE-C
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Capacity
1.5L
(The actual water storage capacity needs to be subtracted from the mass and volume of the cotton swab.)
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Warranty Period
3?Months
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Package Included
1*Dual spray humidifier
1*Power cord
1*Product Manual
2*Cotton sticks
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Question & Answer
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1. Can the humidifier be adjusted?
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---Yes, 3 gear adjustable,
1 gear continuous double spray mode
2 gear single spray mode
3 gear intermittent dual spray mode
Long-press the switch for 2 seconds to turn on the night light
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2. 1.5L How long can be used?
---Depending on each gear
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3. Is there noise when used?
---Below less than 36db, not affecting sleep
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4.Need to keep an eye out for water shortages?
---It has an automatic power-off protection function when there is no water, so you don’t need to pay attention to the amount of water at all times
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Note
1. Due to manual measurement, there may be an error of 2~3cm/0.79-1.18in. The size is for reference only, please in kind prevail.
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2.Due to the difference between different monitors, the picture may not reflect the actual color of the item.
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SERVICE
1. WORK TIME: 9 AM to 6 PM
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2. SHIPMENT: ship within 48 hours and usually arrive in 2-5 days.
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3. AVAILABLE: All products are ready in stocks.
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4. PRODUCT: All of our products are 100% Brand New and carefully tested before we ship out to the courier.
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5. After-sales: If you have any questions about the product after receiving it, such as missing, not knowing how to use, or the courier delivering it to the wrong place, please contact customer service as soon as possible and we will do our best to solve it for you.
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Please take a video when you receive the item. Those with videos will be given priority for after-sales processing.
