Merchant FAQ

1. Who can become a Merchant?

A: Any individual above 18 years of age with a registered company can be PG MALL Merchant.

How to register

2. How do I become a Merchant?

A: Click Here.

  1. Submit registration together with supporting document for approval.
  2. Check your registered email and validate the activation link.
  3. Welcome on board and you can start your business profiling & product management via Merchant Office.
3. I have submitted registration as a Merchant however I have yet to receive any notification email.

A: Check if the notification email is in your spam or junk folder, alternatively you may contact our friendly Admin at +603 643 9999 or merchant@pgmall.my

4. Do I need to pay for become a Merchant?

A: No, merchant registration on PG MALL is free. There is only a small transaction fee will be charged for products that have been sold. However, to celebrate our launching, EVERYTHING FREE for now.

5. What is the payment method in PG Mall?

A: All payment settlement is will be remitted to the validated bank accounts of Merchant on weekly basis after customers have received the order.

6. Who is the parent companies of PG Mall?

A: : PG Mall is fully managed by local talents, supported by Public Gold Group.

7. What are SKU codes?

A: : SKU is Stock Keeping Unit, it is a string of numbers and letters that uniquely identify a product as well as its attributions such as color, size, and so on.

8. How can I advertise my product in PG MALL homepage?

A: : You can send a request via "Merchant Office" >> "Ad Management". You may view the ad fee for different advertisement packages, and it is subject to Admin's approval based on space availability.

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